For students studying at the University of Vienna
The University of Vienna supports you in continuing your studies despite the war situation. We are aware that you are currently facing existential questions. We understand that your thoughts and attention are with your families and friends. We know that many students are currently not able to travel to Vienna from Ukraine and that the technical possibilities (participating online) are limited.
We would like to offer some support in this difficult situation.
Remission of the tuition fee for Ukrainian citizens
The University of Vienna remittes the tuition fee for summer semester 2024. The remission is automatic. In order to continue your studies, you must pay the Students' Union fee until 31 March 2024.
Ernst Mach Grant – Ukraine
This grant helps Ukrainian students who are already enrolled at an Austrian higher education institution to continue their studies. Please find all information on the website of the OeAD.
University Preparation Programme of the Vienna Universitites (VWU)
Students attending the University Preparation Programme have to contact the VWU directly.
Psychological assistance in crisis situations
Students who seek psychological assistance due to the situation in Ukraine can make use of the following offers free of charge and in a non-bureaucratic way:
- Psychological Counselling Services
Lederergasse 35/4, 1080 Vienna
Tel.: +43 1 4023091
www.studierendenberatung.at/en/personal-challenges/crisis-life-situations/help-during-the-current-crisis/
www.studierendenberatung.at/en - Crisis Intervention Center Vienna
Lazarettgasse 14A, 1090 Vienna
Tel.: +43-1-4069595-0
http://www.kriseninterventionszentrum.at/en/ - Social psychiatric emergency services
every day from 00:00 to 24:00
Tel.: +1-31330
www.psd-wien.at - Ö3 Kummernummer careline
every day from 16:00 to 24:00
Tel.: 116 123 - Telefonseelsorge crisis hotline
every day from 0:00 to 24:00
Tel.: 142
Psychosocial assistance for students from Ukraine
- Psychological Counselling Services (Vienna, with online appointment reservation)
Lederergasse 35/4, 1080 Vienna
You can make initial psychological counselling appointments online.
Persons affected can contact the Psychological Counselling Services and receive individual counselling and psychological assistance.
Online at: www.studierendenberatung.at/en - Crisis Intervention Center Vienna
Phone: +43-1-4069595, Monday to Friday, from 08:00 to 17:00
Crisis Intervention Center providing support and counselling for people in acute crises, Vienna. Counselling in person, via telephone or via e-mail.
Online at: www.kriseninterventionszentrum.at/en/ - Social psychiatric emergency services (PSD) in Vienna
Phone: +43-1 31330, every day from 00:00 to 24:00
Immediate psychiatric assistance for people in acute crises: By calling this number, you will receive qualified and immediate assistance around the clock.
Online at: www.psd-wien.at/ - ESRA Vienna
Provides psychosocial counselling and support in Russian for Jewish people living in Vienna.
Online at: www.esra.at - Wiener Couch (Vienna couch)
private association of psychotherapists and coaches, also provides counselling in Russian
Online at: www.wienercouch.at/russisch/ - Association Fibel :Counselling for bicultural marriages and partnerships, Vienna
Online at: www.verein-fibel.at/ - HEMAYAT – Betreuungszentrum für Folter- und Kriegsüberlebende, Vienna
Centre providing counselling and support for survivors of war and torture
Online at: www.hemayat.org/informationen/english
Psychosocial assistance in German
- Neighbourhood centres
counselling in German, available in every district of Vienna, also via telephone
Online at: www.nachbarschaftszentren.at/beratung - Helpline of the Berufsverbands Österreichischer PsychologInnen | BÖP
Online at: www.boep.or.at/psychologische-behandlung/helpline - Psychotherapeutic emergency service
organises psychotherapy places
Online at: www.bereitschaftsdienst.at
Offers for psychosocial assistance for students from Russia
- Psychological Counselling Services (Vienna, with online appointment reservation)
Online at: www.studierendenberatung.at/en - Crisis Intervention Center Vienna
Phone: +43-1-4069595, Monday to Friday, from 10:00 to 17:00
Crisis Intervention Center providing support and counselling for people in acute crises, Vienna.
Counselling in person, via telephone or via e-mail.
Online at: www.kriseninterventionszentrum.at/en - Social psychiatric emergency services (PSD) in Vienna
Phone: +43-1 31330, every day from 0:00 to 24:00
Immediate psychiatric assistance for people in acute crises: By calling this number, you will receive qualified and immediate assistance around the clock.
Online at: www.psd-wien.at - Esra Wien
Provides psychosocial counselling and support in Russian for Jewish people living in Vienna.
Online at: www.esra.at/de/uber-esra - Wiener Couch (Vienna couch), Vienna
Private association of psychotherapists and coaches, also provides counselling in Russian
Online at: www.wienercouch.at/russisch - Association Fibel: Counselling for bicultural marriages and partnerships, Vienna
Online at: www.verein-fibel.at - HEMAYAT – Betreuungszentrum für Folter- und Kriegsüberlebende, Vienna
Centre providing counselling and support for survivors of war and torture
Online at: www.hemayat.org/informationen/english
Offers for refugees
CARITAS Austria offers psychotherapeutic and psychological counselling for people with a refugee background. It also has a mobile intervention team offering psychological assistance to refugees receiving basic services in Vienna.
- Counselling: www.caritas-wien.at/hilfe-angebote/asyl-integration/beratung-fuer-asylwerberinnen/psychosoziale-angebote
- For general enquiries by persons affected: www.caritas.at/spenden-helfen/auslandshilfe/katastrophenhilfe/laender-brennpunkte/ukraine/faqs
→ for example, you can find information in the FAQs regarding the legal situation if persons would like to bring their family to Austria.
Children and adolescents
- bittelebe
The website "bitte lebe" (please live) is targeted towards children and adolescents.
Online at: www.bittelebe.at - Hotline of school psychologists for children and adolescents
Affected and scared persons can contact the hotline of school psychologists for children and adolescents. You can also find further links, folders and more
Online at: https://www.schulpsychologie.at/hotline - Support for orphans
Association "kleine Herzen": www.kleineherzen.or.at
SOS-Kinderdorf: www.sos-kinderdorf.at
Further information for students from Ukraine
- OeAD
Austria's Agency for Education and Internationalisation
Online at: https://oead.at/de/der-oead/oead-in-solidaritaet-mit-der-ukraine - Information by the city of Vienna for people from Ukraine
Info regarding the arrival, registration and counselling centres in Vienna
Online at: https://start.wien.gv.at/ukraine - Füreinand - Austrian community for human solidarity
Online at: www.fuereinand.at - Airbnb
Offers accommodation free of charge
Online at: www.news.airbnb.com/de/unterstuetzung-fuer-fluechtlinge-aus-der-ukraine - Train of Hope
Donations etc.
Online at: www.trainofhope.at
Overview of donation opportunities and organisations that provide assistance:
- Austrian Red Cross
www.jetzt-helfen.at/projekt/ukraine/ - ORF – Neighbour in Need
www.roteskreuz.at/spende-nachbar-in-not - SOS Children's Villages Austria
www.sos-kinderdorf.at/helfen-sie-mit/spenden/hilfsprojekte/ukraine - Caritas Austria
www.caritas.at/spenden-helfen/auslandshilfe/katastrophenhilfe/laender-brennpunkte/ukraine - Diakonie social welfare organisation
diakonie.at/ukraine-nothilfe-spenden - Doctors Without Borders
www.aerzte-ohne-grenzen.at/spenden/spende-fuer-aerzte-ohne-grenzen - Care
www.care.at/online-spenden/nothilfe-ukraine/ - Volkshilfe Austria
www.volkshilfe.at/en/what-we-do/international-cooperation// - SOS Mitmensch
Overview of different donation opportunities and assistance offers
Online at: www.sosmitmensch.at - Ukrainian Embassy in Vienna
Naaffgasse 23, 1180 Vienna
Tel.: +43-1-4797172